Privacy Policy

Introduction

This Privacy Policy explains how Foundeers ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website and Software-as-a-Service platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Name
• Email address
• Payment-related information (processed by third-party providers)
• Content you upload or create (text, images, messages, digital surprises)
• Communications with our support team

1.2 Information Collected Automatically

• IP address
• Device type, browser type, and operating system
• Usage data and interactions with the Service
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Process payments and transactions
• Deliver digital surprises to designated recipients
• Communicate with you regarding your account or purchases
• Provide customer support
• Ensure security, prevent fraud, and enforce our Terms

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Your consent
• Compliance with legal obligations
• Legitimate business interests

4. Sharing of Information

We do not sell your personal data.

We may share information with trusted third parties only when necessary, including:

• Payment processors
• Hosting and cloud service providers
• Analytics and security services

All third parties are required to protect your data and use it only for the intended purpose.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Privacy of Digital Surprises

All digital surprises created through the Service are private by default.

Only the creator and the designated recipient can access the content, unless the creator chooses to delete it or share it otherwise.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your data at any time, subject to legal or contractual obligations.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. You can manage or disable cookies through your browser settings.

10. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

11. International Data Transfers

Your information may be processed and stored in countries outside of your country of residence. We take appropriate safeguards to ensure adequate protection of your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon publication on our website.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Foundeers
Email: eternal@foundeers.com

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You are encouraged to consult a qualified legal professional to ensure compliance with applicable privacy laws (including GDPR, CCPA, and other relevant regulations).